
at this point), THEN once that is done, go ahead and do the outstanding 400 updates (since W8 was released) THEN you will be 'compatible' for a Windows 10 upgrade again. IF your trying to UPGRADE, then you need to get your copy of your SYSTEM RESTORE DVDs out you got with the computer and install those clean first (yes you lose all games, programs, files, etc. That holds the 'hardware key' that specifies your hardware to Microsoft. Https /You are ON YOUR OWN unless you want to pay someone to do this for you, which it be cheaper for most "I just need to type letters / surf websites" types to then to just head to Walmart and grab a NEW Laptop for only $199 as compared to $129 just to LOOK at your PC, and not even WORK on it yet with all the steps I basically outlined first (even if you SAY you did it, it is a STANDARD charge).īenno: If this is a NEW Windows 8 Computer, then the Product Key is embedded in the BIOS called UEFI. Then a simply search Google and right off the first two links directly from Microsoft address many OTHER issues. If AFTER EVERY STEP IS COMPLETED ((NOOOOO SKIPPING!!!)) Go through and provide a response on each point, don't SKIP IT because "I ALREADY DID IT", just try doing it again as of THIS post so we know NOW what is happening as compared to BEFORE you posted.

OPEN A NEW THREAD with this CHECK LIST and Download and run SPECCY, copy and paste the first tab to show your idle temps. Open Computer, Can Air dust out the bunnies and use paint brush on the vents, coolers, fans, etc. BE CAREFUL AND KNOW WHAT YOUR TURNING OFF BEFORE YOU DO IT.

Repeat the AV/Malware scans till the system comes up clean.ĭownload AUTORUNS and turn off anything NOT critical on startup, so you don't need to run JAVAScheduler to check for Java updates everytime you start your computer for example. Remove whatever AV your using and download AVIRA, AVG, Comodo or Panda go to CUSTOM Scan and set it to do a full system scan (by DEFAULT IT DOESN"T DO THAT) - this repeatedly has resolved alot of people issue relying on MS Essentials.


Go to download Malwarebytes, go to CUSTOM Scan and set it to do a full system scan (by DEFAULT IT DOESN"T DO THAT, and AntiVirus doesn't pick up alot of malware) - this resolved almost ALL other similiar posts to date as most had Malware the AV didn't pick up. Here are the "BASICS" you should do BEFORE you upgrade AND should perform monthly to 'maintain' (just like Oil in the car and maintaining it) your computer effectivelyĭid you install all Windows Updates? Including OPTIONAL except BING? Check them and repeat till ALL are installed.ĭownload and run Slim Drivers, install all the latest updates but you don't need to reboot until you do the last update Just posting you have 'issues' doesn't mean much if your system is infected with Malware or your drivers are out of date or you never really did ALL the patches, etc.
